Last updated: 07/2025
These Terms of Service ("Terms") govern your access to and use of the Scoutbot platform ("Platform"). The Platform is owned and operated by Tobias Schneider, Staden 73, 54439 Saarburg, Germany ("we", "us", "our").
Important: Scoutbot is a project name and not a registered legal entity or company. All services are provided personally by Tobias Schneider.
B2B only: Scoutbot is provided exclusively to business customers (B2B). Use by consumers within the meaning of § 13 BGB is excluded.
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
1.1 These Terms apply to all use of the Platform, including free trials, beta access, paid subscriptions, and credit-based enrichment services.
1.2 In case of conflict between these Terms and a separately signed quote, order form, data processing agreement, or master services agreement, the signed document shall prevail for the conflicting subject matter.
2.1 You confirm that you are a business user acting on behalf of a company or as a professional.
2.2 You represent that all registration information is accurate, complete, and kept up-to-date.
2.3 You are responsible for all activity occurring under your account and for maintaining the confidentiality of your credentials.
4.1 The Platform is currently in a beta phase. Features, performance, pricing logic, and availability may change.
4.2 You acknowledge that the Platform may contain bugs, incomplete features, or service interruptions.
4.3 To the maximum extent permitted by law, we exclude liability for damages resulting from beta-specific issues.
5.1 You may use the Platform only in accordance with these Terms and applicable laws.
5.2 You agree not to:
5.3 We may implement and enforce technical limits, including rate limits and credit caps.
6.1 All content, code, features, and branding on the Platform are the intellectual property of Tobias Schneider and collaborators.
6.2 You are granted a limited, non-exclusive, non-transferable, revocable right to access and use the Platform for your internal business purposes during the term of your subscription.
6.3 You may not use our name, logos, or branding without our prior written consent.
7.1 You may use Platform Data solely for your internal business purposes. You may not resell, publish, or redistribute Platform Data to third parties unless explicitly permitted in writing.
7.2 Where Enrichment services include personal data, both parties will comply with applicable data protection laws, including the GDPR.
7.3 Unless otherwise agreed in a separate Data Processing Agreement (DPA), you are the independent controller with respect to how you use personal data obtained via the Platform. We can provide a DPA upon request.
7.4 You warrant that your use of enriched data (including personal data) is lawful and that you have a valid legal basis for any further processing.
8.1 Certain features require a paid subscription or the purchase and use of Credits.
8.2 We may adjust prices, credit costs, or included credit quotas with prior notice. Changes will not affect the then-current subscription term unless otherwise agreed.
8.3 Fees are non-refundable except where required by law or explicitly stated otherwise in your signed agreement or quote.
8.4 Subscriptions may automatically renew unless cancelled in accordance with the notice periods specified on the Platform, in your quote, or in these Terms.
9.1 You must not use the Platform to create a competing service or to systematically aggregate, scrape, or republish Platform Data.
9.2 We reserve the right to suspend or throttle your access in case of suspected abuse, excessive usage, security risks, or legal concerns.
10.1 Each party may have access to confidential information of the other party.
10.2 Each party agrees to use such information solely for the purpose of performing under these Terms and to protect it with the same degree of care that it uses for its own confidential information, but no less than reasonable care.
10.3 Confidentiality obligations do not apply to information that is publicly available, independently developed, or lawfully obtained from a third party without restriction.
11.1 You may provide feedback, ideas, or suggestions. You grant us a perpetual, worldwide, royalty-free, transferable license to use such feedback for any purpose.
12.1 Unless otherwise agreed in writing, no specific uptime, response time, or service level is guaranteed.
12.2 We may provide support on a best-effort basis during normal business hours in Germany.
13.1 THE PLATFORM AND ALL PLATFORM DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE".
13.2 WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY, OR AVAILABILITY OF THE PLATFORM OR PLATFORM DATA.
13.3 WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
14.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES.
14.2 OUR TOTAL LIABILITY UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
15.1 You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Platform, your violation of these Terms, or your processing of personal data obtained through the Platform.
16.1 These Terms apply for as long as you access or use the Platform.
16.2 We may suspend or terminate your access with immediate effect if you materially breach these Terms or applicable law.
16.3 You may terminate your subscription according to the applicable notice period stated in your quote, order form, or on the Platform.
16.4 Upon termination, your right to access the Platform ceases immediately. You should export your data before termination where feasible.
16.5 We reserve the right to terminate any active subscription at any time for operational, technical, or strategic reasons. In such cases, you will receive a pro rata refund for the unused portion of the subscription period, calculated from the effective termination date to the end of the prepaid term. No further claims shall arise from such termination.
17.1 Upon termination or expiry, we may delete or anonymize your data after a reasonable retention period, unless otherwise required by law.
17.2 We are not obligated to maintain or provide access to data after the termination date unless explicitly required by law or agreed in writing.
18.1 We may modify these Terms for legal, technical, or business reasons.
18.2 We will notify you at least 14 days in advance of material changes. If you do not agree, you may cancel your subscription. Continued use after the effective date constitutes acceptance of the updated Terms.
19.1 We are not liable for any delay or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, strikes, internet or telecommunications outages, power failures, supplier failures, or governmental actions.
20.1 You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or to an affiliate.
21.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
22.1 These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict of laws rules.
22.2 For merchants and public entities, the exclusive place of jurisdiction is Saarburg, Germany.
23.1 Legal notices to us must be sent to: hello@scoutbot.net
23.2 We may provide notices to you via the Platform, email, or your account contact details.
If you have questions about these Terms, contact: hello@scoutbot.net